How to Volunteer

Volunteer Requirements

  • At least 18 years of age (proof of age is required.)
  • Able to make at least a six month commitment (12 months perferred.)
  • Have reliable transportation.
  • If volunteering for a Feeding, Cleaning and Socialization shift, able to commit to one scheduled shift of several hours per week. We will work with your schedule to find a shift that is right for you.
  • Possess strong customer service skills, including clear communication, as all volunteers will have contact with the public, other volunteers and PetSmart staff.
  • We recommend getting a tetanus shot, if not already up-to-date.

To become a volunteer, you must first fill out the volunteer application online or at the Adoption Center. If you have questions, contact our Volunteer Coordinator at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

After receiving your application, the volunteer coordinator will contact you to discuss our needs and your interests and availability. One-on-one volunteer orientations at the Adoption Center are scheduled at a mutually agreed upon time.

Volunteer Alison enjoying the moment with Lily

lili alison





Adopt a locally rescued cat or kitten through PALS, a no-kill, all-volunteer, nonprofit feline rescue group based in Salem.

Hours for adoptions: Saturday 11-4 & Sunday 11-3

You may view the available cats and kittens in their cages during regular PetSmart store hours.

Adoption Center: 10 Traders Way (inside PetSmart) • Salem, MA 01970 • DirectionsDonateContact Us • 978-531-7478 kitty_withyarn